Frequently Asked Questions

  • Why pre-order?

    Today is the best time to pre-order. Pre-ordering both helps the creators and the readers.

    When you pre-order a journal, you are supporting our startup to manage our stock. The size of initial production runs is crucial for us.

    When you place an order now, your own copy is guaranteed as So Anuna - The Hugot Travel Journal 2019 becomes popular and limited. You also get exclusive freebies when your pre-order now.

  • Are you legit?

    Definitely. We’re not a scam. So Anuna - The Hugot Travel Journal 2019 is a passion project that is close to our hearts. It is born out of positivity. Our purpose is to share good vibes. And we won’t trade this vision for a bad reputation.

  • When can I expect the pre-order items to be released?

    Give us two weeks once the pre-ordering ends. Our target date of official release is before November 2018. Follow this website and our social networking sites for more announcements.

  • After my order was successfully submitted, can I pay already?

    Yes and we encourage everyone to pay immediately. The details of your order including the payment methods will be sent to your email. Kindly check the Spam folder for we don’t have a control to the server voodoo of your chosen mail.

    We will be working on more ways for payment transactions. Follow this website and our social networking sites for more announcements.

  • How do I submit my proof of payment?

    Take a picture of it or scan it. Make sure the important details such as time of deposit and transaction number are clear and legible. You can use our Contact form to attach your proof of payment. You can also email us with your preferred app (such as Gmail, iOS Mail, etc).

  • Is shipping fee free?

    Pre-order now and we’ll waive the shipping free. We will be charging shipping fee as regular ordering season commences.

  • Do you ship nationwide?

    Yes. Juan Hugot Away ships the item nationwide.

  • Do you serve international deliveries?

    You may get in touch with us if you need help with orders of this nature as we can work out a plan for your order through partners and friends.

  • How long would it take before I will receive the item?

    For pre-orders, we will announce the start of delivery on this website and through our social networking sites. Shipping takes only a few days but it depends on the schedule of our courier.

  • Until when can I pay?

    Once you place an order, we put it on hold until we receive your full payment.

    For pre-ordered items, you can pay on or before the week after your order placement to guarantee your reservation. For example, you pre-ordered on October 20, 2018. You have until October 27, 2018 to reserve your item. We won’t guarantee the reservation of the items for those who have unsettled orders after the pre-ordering season ends. It depends on the stock.

    For regular ordering season, first settlement done, first serve basis until supplies last.

  • Do you do meet ups?

    We don’t arrange personal meetup for So Anuna - The Hugot Travel Journal 2019 transactions. For things other than that, we’re not sure. Anoba. Lol. I’m don’t want na. I’m shy na.

  • Makakapag-move-on ba ako kapag bumili ako ng So Anuna 2019?

    Nagawa nga ang So Anuna - The Hugot Travel Journal 2019 kasi hindi nga kami makapag-move on tapos ikaw na bibili, makakapag-move on agad-agad. Nanggigil kami sa ‘yo ah.

    Hindi hawak ng talaarawan ang ating kapalaran, gabay lamang sila. Meron tayong free will, gamitin natin ito. Back to you, ay wala nga palang balikan na.

  • Should I give up or should I keep on chasing pavements?

    You should chase off-the-beaten-path destinations instead. Mag-travel to unpopular places to unwind.

  • Kung may drawing na lakad, may drawing rin bang takbo?

    Walang drawing ng takbo. Pero merong drawing na tayo. Yung abstract na idea na meron tayo. Yung one-way lang.